Contact Us
Whether you've spotted something on gofindmomo.com that needs a second look, want to ask about how a bonus works, or have feedback on one of our casino reviews, this is the right place to start. We read every message that comes in, though we're not able to promise a reply time for every enquiry.
What we can help with
Real Money Casinos is an independent research and comparison site covering online casinos available to US players. We're not a casino ourselves, and we don't process deposits, withdrawals or bets. That shapes what we can and can't do when you get in touch.
- Corrections and updates — if a bonus offer, rating or piece of information on the site looks out of date, tell us and we'll check it against the operator's current terms.
- Editorial feedback — questions about how we assess and rank the casinos featured on this site, or suggestions for what to cover next.
- General enquiries — press, partnership or content questions relating to gofindmomo.com.
What we can't help with
Because we don't operate any of the casinos listed on this site, we're not able to assist with account logins, deposits, withdrawals, bonus credits, self-exclusion requests or identity verification for a specific brand. Those matters sit with the casino itself, not with us.
- For account, payment or bonus issues at a specific casino, contact that operator's own customer support team directly — details are usually on their site once you're logged in.
- For help with problem gambling, deposit limits, self-exclusion or where to find support services, see our Responsible Gambling page.
- For questions about how this site is run, what we publish and how we're funded, see About Us.
- For the legal terms governing use of gofindmomo.com, see our Terms and Conditions.
Before you contact a casino directly
If your question relates to a specific operator featured on this site — say, a bonus that hasn't credited, a withdrawal that's taking longer than expected, or a document needed for identity verification (KYC) — a few checks can save time:
- Re-read the bonus terms on the offer page: wagering requirements, game restrictions, expiry dates and maximum withdrawal caps all affect whether an offer has actually been triggered.
- Check whether identity verification is outstanding. Most licensed casinos require ID and proof of address before releasing a first withdrawal — this is standard know-your-customer practice, not a sign of a problem.
- Confirm the payment method used for deposit matches the one requested for withdrawal, where the casino requires this.
- Contact the casino's own support channel — live chat, email or phone — rather than a third-party site, since only the operator can see your account.
How our ratings and rankings work
A number of readers get in touch to ask why one casino ranks above another. Our editorial ratings, shown alongside each listing on gofindmomo.com, come from research into licensing status, the range of games on offer, how bonus terms are written, the payment methods available, and how support channels perform. Featured operators may pay us a commission if you sign up through a link on this site, but that commission does not buy a higher position or a better score — a casino with a paid placement can still carry a lower rating than one without.
If you think a rating doesn't reflect the current state of a casino — a licence change, a revised bonus, a new payment method — that's exactly the kind of correction we want to hear about.
A note on eligibility and legal gambling
Online casino gambling is only legal in certain US states, and rules vary by jurisdiction. Players generally need to meet a minimum age — typically 21, though this can differ by state and by game type — and be physically located within a state where online gambling is permitted at the time of play. If your enquiry concerns whether a particular casino is available where you live, the operator's own site is the most reliable source, since availability can change with local law.
Getting a useful response
When reaching out, it helps to include:
- The name of the casino or the exact page on gofindmomo.com you're asking about
- What you expected to see versus what you actually found
- Any relevant dates, since bonus terms and licensing details can change over time
We can't investigate individual account disputes, but clear, specific detail helps us fix genuine errors on the site quickly and flag operator issues worth looking into for future reviews.